Apsley Travel · Bespoke Luxury Travel
Answers to the practical questions clients ask most often before booking — how pricing works, when deposits are due, what's included and how we handle changes once you've travelled.
If you can't find what you're looking for, send a note to hello@apsley.travel or call 020 8142 6099 — a specialist will answer personally rather than route you through a call centre.
Speak to a specialist: 020 8142 6099 · hello@apsley.travel
Apsley Travel is a private travel consultancy designing bespoke luxury journeys worldwide. We are a trading style of Apsley International Limited (Company No. 15351870).
Our office is at Building 7 Floor 5, 566 Chiswick High Road, London, W4 5YG. We work with clients across the UK, Europe and the Middle East.
We design trips for couples, families, multi-generational groups and corporate VIPs. We also work with family offices and assistants planning on behalf of principals.
We begin with a private conversation about your interests, the occasion and guest requirements. We develop an individual proposal and agree the services, investment and supplier conditions before confirmation.
For peak seasons (Christmas, New Year, Easter, August, school holidays) we recommend 9–12 months ahead. For most other trips, 3–6 months is comfortable. We can occasionally turn around shorter lead times — call us to check.
Any applicable planning fees are explained in your individual proposal before you commit.
Hotel accommodation can be discussed as part of your brief. Any included amenities or property benefits must be confirmed for the specific booking.
We design trips around you, not around inventory. Every itinerary is tailor-made, every hotel is one we've vetted, and you have a single point of contact through every stage of planning and travel.
Every itinerary is bespoke — the same hotel costs different amounts in different seasons, suites, durations and combinations. Publishing 'from' prices is misleading. We provide tailored quotes after a planning conversation.
Pricing is on application. Investment depends on duration, accommodation, transport, experiences and the requirements of the party. Enquiry ranges help us understand your expectations; they are not a blanket booking minimum.
We quote in GBP, EUR, USD or AED depending on your preference.
A typical booking takes a 25% deposit at confirmation, with the balance due 10 weeks before travel. Some hotels and charters require non-refundable deposits — we'll always flag this in advance.
We always quote a fully-loaded price: international flights (if requested), private transfers, hotels, meals where the property includes them, private guides, experiences booked in advance, and our planning fee. Anything optional is itemised separately.
Worldwide — but with deep specialisation in the Indian Ocean, the Middle East, North Africa, Italy, Greece, Japan, Sub-Saharan Africa for safari, the Caribbean, the Alps and the Americas.
Yes — most of our trips combine countries. Common combinations: safari + beach (Kenya + Zanzibar), Japan + Maldives, Italy + Greece, Morocco + Atlas + coast.
It depends on the destination. A long-haul beach holiday should be 7+ nights. A safari needs 7–10 nights. A multi-country Europe itinerary works at 10–14 nights. Japan rewards 14+. We'll recommend the right length for your destination.
Yes. Many of our clients travel with children, including under-5s and teenagers. We know which hotels welcome children warmly, which have excellent kids' clubs and which offer connecting suites or family villas.
We develop honeymoon and celebration journeys around your preferences. Wedding-related services and any recognition amenities require individual supplier confirmation.
We explore suitable exceptional hotels and independent properties around the destination and your preferences. Our directory provides illustrative examples, not evidence of a preferred-partner agreement or guaranteed benefits.
Yes — economy, premium economy, business and first class on most major carriers. We can also arrange private jet charter through our charter partners.
Private aviation and yacht options can be sourced through suitable specialist providers. Apsley does not own or operate aircraft or yachts. Pricing is on application.
Every trip we book includes private transfers, hand-picked local guides, restaurant reservations and any logistics in between. You arrive without thinking about it.
Appropriate support arrangements and supplier contacts are agreed before travel. The scope and availability of assistance depend on the confirmed programme.
Yes — comprehensive travel insurance with high cancellation cover and medical evacuation is essential. We can recommend specialist providers.
Yes. From the first call to the day you return, you work with the same travel designer. The scope of assistance and relevant contacts are agreed before travel.
An invitation-only programme for clients who travel with us regularly. Three tiers (Club, Premier, Private Office) with priority planning, concierge access and member-only experiences. See the Membership page or speak to us.
Discuss a travel gift for a milestone birthday, anniversary or wedding through the Gift Cards enquiry page. Values and terms are confirmed individually.